Privacy Policy

PRIVACY POLICY

Effective Date: January 1, 2022

Last Updated: June 2026

215 Prints, LLC ("215 Prints," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and protect information about you when you visit www.215prints.com (the "Site"), make a purchase, or otherwise interact with our services.

This policy also describes your privacy rights under applicable law, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), the California Online Privacy Protection Act (CalOPPA), and the Children's Online Privacy Protection Act (COPPA).

If you have any questions about this Privacy Policy, please contact us at print@215prints.com.


1. INFORMATION WE COLLECT

We collect several types of information in connection with the operation of our Site and fulfillment of your orders:


A. Information You Provide Directly

  • Contact information: name, email address, mailing address, phone number
  • Account credentials: username and password for registered accounts
  • Order information: product selections, design files, billing and shipping addresses
  • Payment information: credit/debit card details and billing information (processed securely through third-party payment processors — we do not store full card numbers)
  • Communications: messages, inquiries, and feedback you send to us
  • Contest or promotion entries: information provided when you participate in contests or promotions


B. Information Collected Automatically

When you visit our Site, we and our third-party partners automatically collect certain information, including:

  • Device and browser information: browser type and version, operating system, device type
  • Usage data: pages visited, time spent, links clicked, referring URLs
  • IP address and approximate location data
  • Cookie identifiers and similar tracking data (see Section 6 for details)


C. Information from Third-Party Tools

Our Site uses the following third-party tracking technologies that may collect information about your activity on our Site and across other websites:

  • Google Tag Manager (GTM-N2VTMT) and Google Analytics: Used to analyze website traffic and user behavior. Google may collect information about your use of our Site and associate it with other data Google holds about you. Learn more at policies.google.com/privacy.
  • Meta Pixel (Facebook Pixel ID: 956388251108615): Used to measure the effectiveness of our advertising on Facebook and Instagram, and to show you relevant ads. Meta may collect information about your activity on our Site. Learn more at facebook.com/privacy/policy.

Both tools may set cookies and collect data for their own purposes in accordance with their respective privacy policies. You may opt out of data collection by these tools as described in Section 7 below.


2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

  • Order fulfillment: to process, fulfill, and ship your orders and send order confirmations and updates
  • Customer service: to respond to your inquiries, resolve disputes, and troubleshoot problems
  • Account management: to create and manage your account and provide access to account features
  • Marketing communications: to send you promotional emails about products, services, and offers (you may opt out at any time — see Section 7)
  • Site improvement: to analyze usage trends, improve our Site design, and develop new products and features
  • Advertising: to measure ad performance and deliver relevant advertising through platforms such as Meta and Google
  • Legal compliance: to comply with applicable laws, regulations, and legal processes
  • Security: to detect, prevent, and investigate fraud, unauthorized access, and other potentially illegal activity

Note on automatic email enrollment: When you place an order or create an account, you will receive transactional emails related to your order. You may separately opt in to receive marketing emails by checking the relevant box at checkout or account registration. We will not automatically enroll you in marketing email lists without your affirmative consent.


3. HOW WE SHARE YOUR INFORMATION

We do not sell or rent your personal information to unaffiliated third parties. We share your information only in the following circumstances:


A. Service Providers

We share information with trusted third-party companies that help us operate our business and fulfill your orders, including:

  • Payment processors (e.g., credit card and ACH processors)
  • Shipping and fulfillment partners
  • Email service providers
  • Analytics and advertising platforms (Google, Meta)
  • Customer support software providers

These service providers are authorized to use your information only as necessary to provide services to us and are contractually obligated to protect your information.


B. Business Partners

When we partner with other companies to offer joint products, services, contests, or promotions, we may share information with those partners. We will disclose this sharing before you participate.


C. Legal Requirements

We may disclose your information if required to do so by law, court order, or government authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.


D. Business Transfers

In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to a successor entity. We will notify you of any such change via email or a prominent notice on our Site.


E. Aggregate / De-Identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, or analytics purposes.


4. YOUR CALIFORNIA PRIVACY RIGHTS (CCPA / CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):


Right to Know

You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, our business or commercial purpose for collecting it, and the categories of third parties with whom we share it.


Right to Delete

You have the right to request that we delete personal information we have collected from you, subject to certain exceptions (such as where we need it to complete a transaction or comply with a legal obligation).


Right to Correct

You have the right to request that we correct inaccurate personal information we maintain about you.


Right to Opt Out of Sale or Sharing

We do not sell your personal information for monetary consideration. However, we do share certain data (such as browsing behavior) with advertising partners (Google, Meta) which may constitute "sharing" under CPRA. You have the right to opt out of this sharing. To exercise this right, see Section 7 (Your Choices) below.


Right to Limit Use of Sensitive Personal Information

We collect payment card information and billing details. We use this information solely to process your transactions and do not use it for inferential profiling or secondary purposes. You have the right to limit our use of sensitive personal information to what is necessary to fulfill your orders.


Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. We will not deny you goods or services, charge you different prices, or provide you with a lower quality of service because you exercised a right under this policy.


How to Submit a Request

To exercise any of the rights above, please contact us by:

  • Email: print@215prints.com
  • Phone: 267-300-0003
  • Mail: 215 Prints, LLC, Philadelphia, PA

We will respond to verifiable consumer requests within 15 business days of receipt, or as required by applicable law. We may need to verify your identity before processing your request.


5. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. The following general retention periods apply:

  • Order and transaction data: 7 years (for tax and accounting compliance)
  • Account information: retained while your account is active, plus 2 years after account closure
  • Marketing preferences and email lists: retained until you opt out or request deletion
  • Website usage and analytics data: up to 26 months (per Google Analytics default retention)
  • Customer support communications: up to 3 years

When personal information is no longer needed, we will securely delete or anonymize it.


6. COOKIES AND TRACKING TECHNOLOGIES

Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze Site usage, and support our advertising efforts.


What Are Cookies?

Cookies are small text files stored on your device by your browser. They help websites remember your preferences and activity across visits.


Types of Cookies We Use

  • Essential cookies: Required for the Site to function, including shopping cart and session management. Cannot be disabled without affecting Site functionality.
  • Analytics cookies: Set by Google Analytics (via Google Tag Manager) to help us understand how visitors use our Site. These may track your activity across sessions.
  • Advertising cookies: Set by Meta (Facebook Pixel) and Google to measure ad performance and deliver targeted advertising based on your behavior on our Site and other websites.
  • Preference cookies: Remember your settings and choices to personalize your experience.


Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling essential cookies may prevent you from placing orders or accessing your account. You may also opt out of specific tracking tools as described in Section 7 below.


7. YOUR CHOICES AND OPT-OUT OPTIONS


Marketing Emails

You may opt out of receiving marketing emails at any time by clicking the "Unsubscribe" link in any marketing email we send, or by contacting us at print@215prints.com. Please note that you will continue to receive transactional emails related to your orders even after opting out of marketing communications.


Do Not Sell or Share My Personal Information

To opt out of the sharing of your personal information with advertising partners (Google, Meta) for targeted advertising purposes, you may:

  • Use the Google Analytics Opt-Out Browser Add-On: tools.google.com/dlpage/gaoptout
  • Manage your Facebook ad preferences: facebook.com/ads/preferences
  • Use your browser's privacy settings or a Global Privacy Control (GPC) signal
  • Contact us directly at print@215prints.com with the subject line "Do Not Share My Data"


Postal Mail and Phone

To opt out of postal mail or phone marketing, contact us at print@215prints.com or call 267-300-0003. Include your full name and mailing address or phone number with your request.


Access, Correction, and Deletion

To access, correct, or delete your personal information, log into your account at www.215prints.com or contact us at print@215prints.com. We will process your request within 15 business days.


8. SECURITY

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Secure Sockets Layer (SSL) encryption for data transmitted to and from our Site
  • Restricted access to personal information on a need-to-know basis
  • Use of PCI-compliant third-party payment processors — we do not store full credit card numbers

No method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.


9. CHILDREN'S PRIVACY

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent, consistent with the Children's Online Privacy Protection Act (COPPA). If we become aware that we have inadvertently collected personal information from a child under 13, we will promptly delete it. If you believe a child has provided us with personal information, please contact us at print@215prints.com.


10. LINKS TO THIRD-PARTY WEBSITES

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit. A link on our Site does not constitute an endorsement of that site's products, services, or privacy practices.


11. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will:

  • Post the updated policy on this page with a revised "Last Updated" date
  • Notify you by email if the change affects how we use your previously collected personal information
  • Give you the opportunity to opt out of any new use of your information before it takes effect

Your continued use of our Site after any changes to this policy constitutes your acceptance of the updated terms.


12. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

215 Prints, LLC
Philadelphia, PA

Email: print@215prints.com
Phone: 267-300-0003
Hours: Monday – Friday, 9 AM – 6 PM EST

This Privacy Policy was last updated June 2026. © 2026 215 Prints, LLC. All Rights Reserved.