TURNAROUND TIME TABLES
For your convenience, we have provided a visual representation of our turnaround times.
Please note: Turnaround times are based on the producing facility time zone.
Our turnaround times refer solely to production. Once production is complete, it may take up to one business day for orders to ship or be available for pick-up. Our goal is to release all jobs as soon as production allows. The last day of your turn-around is not a guaranteed "in hands" date.
Next-Day Turnaround:
Orders must be uploaded and approved by 12:00 PM
Turnaround starts from the time the file upload is complete. If a job has revised files, is placed on hold, or is awaiting proof approval, the turnaround starts when the approval is given. Also note: All booklets/calendars will receive an electronic proof that must be approved before turnaround and printing.
1 - 2 Day Turnaround:
Orders must be uploaded and approved by 9:00 AM
2 - 4 Day Turnaround:
Orders must be uploaded and approved by 9:00 AM
5 - 7 Day Turnaround:
Orders must be uploaded and approved by 9:00 AM
Production days are Monday through Friday only, with exceptions for stated holidays.
When determining turnaround times, orders placed before 9 am EST with approved, print-ready files will count the order day as the first business day of the production turn cycle. Orders placed after 9 am will be counted towards the next business day. Requesting proofs may delay the turnaround time as we will not produce the order until the proofs are approved.
Please note: Turnaround starts when we inspect and approve the files for print. If 215 Prints does not deem the files production ready (e.g., those with problems or that require a proof), a job has revised files, is placed on hold, or is awaiting proof approval, and the turnaround starts when the approval is given.
Our turnaround times refer solely to production. Once production is complete, orders may take up to one business day to ship. Our goal is to release all jobs as soon as the completion of production allows. The last day of your turn-around time is not a guaranteed "in hands" date.
While we make every attempt to meet or exceed the stated turnaround times, turn times are not guaranteed. A variety of issues, including but not limited to equipment failure, weather conditions, production errors, etc., may create unplanned delays. If your order is time-sensitive, we recommend contacting us before placing your order.